CPPDSM4005A Establish and build client–agency relationships (Q)
(QLD CPPDSM4005A)

CPPDSM4005A Establish and build client–agency relationships

This unit of competency specifies the outcomes required to establish, maintain and expand client–agency relationships to support the attainment of key agency business goals. It includes communicating effectively with clients, implementing the agency’s approach to client service and client–agency relationship management strategies, implementing personal marketing strategies and building ongoing relationships with clients.

Course Cost: $145.00

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